ENT Surgical Consultants Joliet, New Lenox, Morris

COVID-19 NOTICE - MESSAGE TO OUR PATIENTS

At ENT Surgical Consultants we are going above and beyond to ensure the safety of our patients, physicians, and staff. Below is an overview of the safety measures we have implemented in our clinics.

Rigorous screening process

  • All patients who have appointments are asked to wait in their cars and call the office, telling us you are in the parking lot. If you are at the Joliet office call 815-725-1191, Morris office call 815-941-1972 and Silver Cross New Lenox office call 815-717-8768. Staff will get all of the information they can over the phone and rigorous screening questions will be asked. Once an exam room is ready, you will be called and instructed to enter the building. This prevents unnecessary contact with other patients in a waiting room.

Infection control best practices

  • Our physicians and staff are expertly trained in infection control best practices, including the effective use of personal protective equipment such as masks, gloves, and goggles.
  • Per the Illinois Department of Public Health, effective May 1, 2020, Illinois residents over the age of 2 are required to wear a mask or face covering when in public. Please wear a mask during your visit and only remove it if asked to do so by your physician.

Cleaning protocols

  • All clinical care areas are thoroughly cleaned and disinfected after every patient encounter. This has been ENT Surgical Consultant's protocol long before the COVID-19 pandemic because of our commitment to providing the safest patient environment.

Visitor Restrictions

  • We are asking that patients do not bring anyone with them to their appointment, unless if necessary due to disability or age, one parent or guardian may accompany the patient.

Telemedicine

  • We are offering telemedicine visits for patients as well. Let us know if that is more convenient for you at this time.
  • We will continue to monitor this ever-changing situation with national CDC guidelines and local guidelines. Thank you for your continued understanding. Our main priority always has been and continues to be the health and safety of our patients and staff.

Respectfully, ENT Surgical Consultants

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